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When do I get overdue notices?

Last Updated: Apr 12, 2012  |  31 Views

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Library patrons receive the following overdue notices:
• Day 10: First overdue Reminder e-mailed
• Day 20: Second overdue Notice e-mailed and sent 1st class mail
• Day 35: Third overdue Bill User for Materials e-mailed and sent 1st class mail
• Day 45: Items set to ASSUMED LOST & billed to patron's account
• Day 50: Patron's account referred to a collection agency specializing in the recovery of long overdue materials.

For more details about HMCPL policies and procedures, visit http://hmcpl.org/policies.

 

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