Q. When do I get overdue notices?

Answer

Library patrons receive the following overdue notices:
• Day 10: First overdue Reminder e-mailed
• Day 20: Second overdue Notice e-mailed and sent 1st class mail
• Day 35: Third overdue Bill User for Materials e-mailed and sent 1st class mail
• Day 45: Items set to ASSUMED LOST & billed to patron's account
• Day 50: Patron's account referred to a collection agency specializing in the recovery of long overdue materials.

For more details about HMCPL policies and procedures, visit http://hmcpl.org/policies.

 

  • Last Updated Jan 09, 2019
  • Views 65
  • Answered By Department Reference & Adult Services

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