Q. I have a library card and have been trying to log in... I keep getting a "login failed" I don't know if I"m entering the card number
I have a library card and have been trying to log in...
I keep getting a "login failed"
I don't know if I"m entering the card
number incorrectly or have the wrong pin number.
1. how do I reset the pin number?
2. how much of the card number do I need to enter - all 19 numbers?
Thank you for your help
Answer
Be sure to log in with all of the numbers on your library card (14) and your four-digit PIN. If you have any more problems with the login please send your library card number in an email to askus@hmcpl.org and we can check your account.